This Shipping Policy applies to orders placed on https://www.autxivo.com/. Please review the information below before completing your purchase.
Order Processing
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders, processing times may be extended. In such cases, we will notify you by email.
Shipping Destinations
We currently ship to multiple regions and countries. Available shipping destinations may vary depending on the product and delivery location.
If your location is not supported at checkout, shipping may not be available for that destination.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times depend on your location and the selected shipping method. Typical delivery timeframes range from 5–15 business days.
Delivery delays may occur due to customs clearance, carrier delays, or factors beyond our control.
Shipment Confirmation & Tracking
Once your order has shipped, you will receive a shipment confirmation email containing tracking information (if available).
Tracking updates may take 24–48 hours to become active.
Customs, Duties & Taxes
International shipments may be subject to customs duties, taxes, or additional fees imposed by your local authorities.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Damaged or Lost Packages
We are not responsible for packages that are lost or damaged in transit by the shipping carrier.
If your order arrives damaged, please contact the carrier directly to file a claim. You may also contact us for assistance.
Incorrect Shipping Information
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Contact Information
If you have any questions regarding shipping or delivery, please contact us:
Email: [email protected]
Phone: +1 798-674-8998
Website: https://www.autxivo.com/